Help Center

Step 2: Configure your mail server

How It Works

  • Send your email through MailChannels Cloud by configuring a "smart host" in your mail server.
  • MailChannels delivers your email to your recipient, removes spam, and manages IP blacklisting on your behalf.
  • When we find a spammer in your system, we notify you at an email address you configure.

Sender Authentication

  • To improve our ability to deliver your email reliably, your system needs to tell our system which user, script, or system was responsible for each message.
  • A header is inserted in to each message. 

Configuration Instructions by Server

If your mail server is not on this list, chances are you will be able to find smart host setup instructions in your mail server's documentation. Important points to keep in mind:

  • Use TLS encryption (do not use "SSL" encryption)
  • The host name of the relay server is ""
  • The user name is the user name we assigned you
  • The password is the password we assigned you
  • The port is "25"

Next Step: Set up monitors

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.