Help Center

Become a domain administrator

By verifying domain ownership, you will gain additional administrative privileges in the MailChannels Domain Console. For example, you will be able to configure spam handling, safelists and blocklists for your entire domain.

To promote yourself to domain administrator, complete the following steps:

  1. Go to the Getting Started page.

  2. Click on the Promote a Domain Administrator panel, if it is not already open.

  3. Add the DNS TXT record shown in the panel at the root of your domain.


  4. Click the Verify link to verify the DNS TXT record has been added and complete the promotion process.

Note: It may take several minutes for the DNS changes to propagate. Please be patient if the verification process doesn't succeed immediately.

We use this mechanism to enable self promotion of a domain administrator because if you can control your domain's DNS, you can control where the mail is delivered. Don't worry though, domain administrators don't have access to the email of other users.

If you are not able to update your domain's DNS, please contact someone within your organization who can in order to complete this process.

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